The Telstra Macedon Ranges Community Choice Awards recognise businesses that have displayed Excellence in Customer Service across five categories:
Macedon Ranges Shire Council acknowledges the Dja Dja Wurrung, Taungurung and Wurundjeri Woi Wurrung Peoples as the Traditional Owners and Custodians of this land and waterways. Council recognises their living cultures and ongoing connection to Country and pays respect to their Elders past, present and emerging. Council also acknowledges local Aboriginal and/or Torres Strait Islander residents of Macedon Ranges for their ongoing contribution to the diverse culture of our community.
| Phone | (03) 5422 0333 |
|---|---|
| mrsc@mrsc.vic.gov.au | |
| Website | www.mrsc.vic.gov.au |
| In writing | PO Box 151, Kyneton VIC 3444 |
This site is owned and operated by Macedon Ranges Shire Council (“we”, “us”, “our”) using software licensed from Social Pinpoint.
For details on how Macedon Ranges Shire Council collects and protects your personal information on the Your Say Macedon Ranges site, refer to the Privacy Statement below. For details of how Social Pinpoint may access personal information, refer to Social Pinpoint’s Privacy Policy.
Our collection, use and disclosure of your personal information is regulated by the Victorian Privacy and Data Protection Act 2014. You can find more information about your privacy rights at the Office of the Victorian Information Commissioner.
This Privacy Statement applies to Your Say Macedon Ranges site. For information about the broader collection and use of personal information by Macedon Ranges Shire Council, refer to our Privacy Policy.
We only collect personal information online when you choose to provide it.
We also collect information from your interaction with us through this website. This includes: responses to surveys, comments, polls and other engagement opportunities.
Note: you are able to browse any publicly accessible sections of this website completely anonymously without signing up.
We use the personal information about you to:
Content that you post on the site publicly will be able to be viewed by everyone who uses the site.
Your feedback, including all demographic details you choose to submit, will be forwarded in the first instance to the relevant Macedon Ranges Shire Council department with responsibility for administering the subject matter or project to which your feedback relates.
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.
By monitoring this additional information that you provide, we are able to protect the integrity of the discussions from individuals and groups who may attempt to unduly influence the outcomes of a consultation process. For example, we check to ensure each user has a single email account. We also review the site to protect it from spam or trolls.
Cookies are used on our site, but they do not collect any personal information. For the most part they are sessional and just contain system-generated values to identify the user's session for statistical and system administration purposes only.
We collect the data and information through a combination of Google Analytics, server logs and tools within the functionality of the site, using data security protocols.
We may also disclose personal information to third parties, and you consent to us disclosing your personal information, for the following purposes:
Macedon Ranges Shire Council will not disclose your information to another external party without your consent, unless required or authorised by law.
We may update this privacy statement from time-to-time for any reason. The updated version will apply as soon as it is posted on this website, so we suggest that each time you return to the consultation website you should review this page (and the Terms of Use).
If you wish to gain access to, or alter any personal information, call us on (03) 5422 0333 or email mrsc@mrsc.vic.gov.au
The following Terms and Conditions govern the use of Your Say Macedon Ranges (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, Macedon Ranges Shire Council.
By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Statement and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.
If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Statement and Moderation Policy).
What are the conditions with a user’s account?
While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.
We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
What do we require from our users?
You must understand and agree that, without limitation:
Can your account be suspended or terminated?
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
If you want to terminate your own account, please send an email to comms@mrsc.vic.gov.au
Governing Law
These Terms shall be governed in accordance with the laws of Victoria, Australia, without regards to its conflict of law provisions.
Indemnification
Macedon Ranges Shire Council, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.
What content do we own?
This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Macedon Ranges Shire Council and its suppliers and licensors. Macedon Ranges Shire Council owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.
Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.
Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.
We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.
Disclaimer and Warranties
Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.
What happens if these Terms change?
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.
Contact Us
If you have any questions about these Terms, please contact us at comms@mrsc.vic.gov.au
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